Support & Feedback
Get technical assistance, share feedback, or contact our team for inquiries:
Technical Support
Get help with technical issues, bug reports, and troubleshooting
Support Response time: Within 24 hours on business days
Feedback & Suggestions
Share your ideas, feature requests, and general feedback
Feedback Response time: Within 48 hours on business days
Supported Applications
Our support team provides assistance for the following applications:
- MetaScope - Professional metadata editor for macOS
- Additional Apps - More applications in development
What We Can Help With
Technical Issues
App crashes, performance problems, compatibility issues, and bug reports.
Feature Requests
Suggestions for new features, improvements, and workflow enhancements.
When Contacting Support
To help us assist you quickly, please include:
- Application name and version
- macOS version
- Detailed description of the issue
- Steps to reproduce the problem
- Screenshots or error messages (if applicable)